At ITOHAM YOENKYU HOLDINGS, we conduct audits based on legal compliance and internal standards across raw materials, manufacturing, processing, distribution, and sales. We also promote clear food labeling, ongoing quality improvement activities, and staff training to deliver safe and trusted products.
Quality Assurance
We audit quality management systems at production plants and provide support to improve quality levels.
Audit
Company-Owned Plants
We audit and inspect quality management activities at production plants of ITOHAM YONEKYU HOLDINGS Group.
Storage and Distribution
We audit and inspect quality management in the storage and distribution of products manufactured at our plants.
Directly Operated Stores
We also audit and inspect directly operated stores in department stores and other locations.
External Partner Plants
To meet diverse customer needs, we also manufacture products at external partner plants. The Quality Assurance Division of ITOHAM YONEKYU HOLDINGS conducts audits to ensure safe and reliable supply. We only offer products from trusted manufacturers that meet our quality assurance standards.
Development of Company-Wide Policies
To meet diverse customer needs, we also manufacture products at external partner plants. The Quality Assurance Division of ITOHAM YONEKYU HOLDINGS conducts audits to ensure safe and reliable supply. We only offer products from trusted manufacturers that meet our quality assurance standards.
Initiatives for Clear Labeling
Food labeling provides essential information for customers. To help them choose products with confidence, we set our own labeling standards in addition to complying with relevant laws and work to make labels clear and easy to understand. We also hold internal training sessions on the Food Labeling Act and the Act against Unjustifiable Premiums and Misleading Representations to improve employee knowledge.
Initiatives for Quality Improvement
To reflect valuable customer feedback in our products, the production, sales, product planning, quality assurance divisions, and customer service hold regular meetings to work on product improvements. We also organize quality-related training sessions to enhance employee knowledge and awareness, ensuring a stable supply of high-quality products.
Quality Assurance Framework
Quality Assurance Division
A department that objectively reviews business operations to ensure compliance with laws and customer-focused policies, and supports improvements.
Quality Control Units
A unit that manages quality by controlling processes and performing various inspections at each stage to ensure safe and delicious products.